Privacy Policy

1. Introduction

IntegDental ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and professional title
• Email address and phone number
• Dental license number and DEA registration (where applicable)
• Practice or company name and address
• Billing and shipping addresses
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Shopping cart contents and browsing history

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Verify professional credentials for restricted products
• Send order confirmations and shipping notifications
• Respond to customer service requests
• Send promotional emails and newsletters (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf, such as payment processing, shipping, email delivery, and website analytics.

4.2 Business Partners

Manufacturers and distributors to fulfill special orders or warranty claims.

4.3 Legal Requirements

Government authorities when required by law or to protect our rights and safety.

4.4 Business Transfers

In connection with any merger, sale of company assets, or acquisition.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and updates
• Limited access to personal information by authorized personnel
• PCI DSS compliance for payment processing

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your personal information through your account settings or by contacting us.

6.2 Opt-Out

You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

6.3 Do Not Track

Our website does not currently respond to "Do Not Track" browser signals.

6.4 California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Criteria for retention include:

• The duration of our relationship with you
• Legal obligations requiring data retention
• Resolution of disputes and enforcement of agreements
• Legitimate business purposes

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Material changes will be communicated via email or prominent notice on our website.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: