Terms of Service
Effective Date: January 1, 2024
Last Updated:
1. Introduction
Welcome to IntegDental ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and services for purchasing dental supplies and equipment. By accessing or using our services, you agree to be bound by these Terms.
IntegDental is a professional dental supply company providing high-quality products to dental practices, laboratories, and healthcare facilities across the United States.
2. Account Registration
2.1 Eligibility
To create an account, you must:
- Be at least 18 years of age
- Be a licensed dental professional or authorized representative of a dental facility
- Provide accurate and complete registration information
- Maintain the security of your account credentials
2.2 Account Responsibilities
You are responsible for:
- All activities that occur under your account
- Maintaining the confidentiality of your login credentials
- Notifying us immediately of any unauthorized use
- Ensuring all information in your account remains current and accurate
3. Products and Orders
3.1 Product Information
We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
3.2 Pricing
- All prices are in U.S. dollars
- Prices are subject to change without notice
- We reserve the right to correct pricing errors
- Sales tax will be added where applicable
3.3 Order Acceptance
Your order constitutes an offer to purchase products. We reserve the right to accept or decline your order for any reason, including product availability, errors in product or pricing information, or suspected fraud.
4. Payment Terms
4.1 Payment Methods
We accept the following payment methods:
- Major credit cards (Visa, MasterCard, American Express)
- Corporate accounts (subject to credit approval)
- Purchase orders from approved institutions
4.2 Payment Security
All payment transactions are processed through secure, PCI-compliant payment gateways. We do not store credit card information on our servers.
5. Shipping and Delivery
5.1 Shipping Methods
We offer various shipping options including:
- Standard shipping (5-7 business days)
- Express shipping (2-3 business days)
- Overnight shipping (next business day)
5.2 Shipping Restrictions
Some products may have shipping restrictions due to regulations or hazardous materials classifications. We currently ship only within the United States.
6. Returns and Refunds
6.1 Return Policy
Products may be returned within 30 days of delivery if:
- Products are unopened and in original packaging
- Products are not custom-ordered or specially manufactured
- Products are not expired or temperature-sensitive items
- You have obtained a Return Merchandise Authorization (RMA)
6.2 Refund Process
Approved returns will be refunded to the original payment method within 5-10 business days after receipt and inspection of returned items.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of IntegDental or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTEGDENTAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES.
Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the products giving rise to the claim.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any legal action arising from these Terms shall be brought exclusively in the courts of New Jersey.
10. Contact Information
If you have any questions about these Terms of Service, please contact us at:
IntegDental
Legal Department
Email: info@integdental.com
Phone: 1-800-745-0300
Address: 580 Sylvan Ave. Suite M-H, Englewood, NJ 07632